FAQ's

GiftPUNK is a multi-vendor marketplace specializing in unique, sustainable corporate gifts. We curate products from mostly European startups and small businesses, helping you find meaningful gifts in for the work environment, that make a positive impact on our society and world. We want to take away the pain from you the purchaser, of searching for those special gifts, and we want to help our partner companies to thrive by getting them in front of new customers.

We work closely with carefully selected independent companies (and every now and then larger ones). Each product is chosen for its quality, sustainability, and potential to create genuine workplace joy and connections. You place your order and we get it sent out to you. You have the security of knowing we work with great Partners, and that you are well looked after if you hit hiccups. GiffPUNK manages the end to end process for you.

Absolutely! We support orders from individuals and small teams, to large corporate groups of 500+. Our platform allows for bulk ordering and customisation to meet your specific needs.

Many of our products can be personalised. Each product page will specify customisation options. We work closely with our partners to ensure high-quality personalisation. But don't forget, personalised items can't be replaced, so if you want to be sure - we recommend that you order a sample before placing large orders.

Don't get us wrong, traditional gifts like wine and chocolates are great. But at GiftPUNK we see gifting at work being as special as gifting in the private space. Showing your thoughtfulness and creativity drives MASSIVE impact in how people feel and react. But as busy working people, we know it's tough to find these gifts. This is was we do for you.

We have a rigorous selection process and adhere to the following principles:

• Verify each partner's sustainability credentials
  
• Prioritise local European producers
  
• Focus on environmentally friendly materials
  
• Prefer companies with circular economy practices
  
• Avoid single-use or disposable items

Over 90% of our marketplace consists of small to medium European enterprises. We provide a platform for these creators to reach corporate clients while ensuring fair compensation.

We know that in many situations there are controlled limits on what can be spent of gifting at work. To help you, we have gifts ranging from €20 to €500, with multiple price points to suit different corporate budgets:

• Budget-friendly: €20-€50
  
• Mid-range: €50-€150
  
• Premium: €150-€500
  
• Custom corporate packages available
  

Yes! We offer tiered pricing for larger orders in line with our Partners. Contact our corporate sales team for specific volume discount structures.

We focus on the European market (including UK), with standard shipping across EU countries. Firstly, because we don't want to have a higher than needed negative impact for the environment, and secondly we want to have a focused understanding of what people like. We think going deep is better than going broad.

Standard delivery is 3-5 business days within Europe, though it depends on the partner. Bulk or customised orders may take longer and you will be informed of times when you place your order.

Shipping costs vary based on the products (size, quantity, location etc). You will be informed of shipping costs at the time you place your order. Many of our gifts have no shipping costs. What's important is that there are no hidden costs for you.

We're excited that your asking this question - we're always looking for unique, sustainable European brands. Get in touch through our "Partner with us" page and we will be right onto it.

We know it's important for businesses to know how they are doing, this is why we provide:

• Marketing support
  
• Sales analytics
  
• Shipping and returns management
  
• Payment processing
  
• Customer service backup, investment in product based advertising, and full hosting
  
• And much more

We know it's important to purchase with security, especially online. We offer:

• A 28 day return window
  
• Full refund for defective items
  
• Customer pays return shipping for non-defective items
  
• No returns on personalized products
  
• Please read our refund and returns policy for full details.
  

We use top-tier encryption and comply with EU data protection regulations. All transactions are processed through secure, verified payment gateways. Our systems run on Shopify, so we are working with the best in class when is comes to your data and payments security systems.